Refund policy
Returns and Refunds Policy
Effective Date: [Insert Date]
Thank you for shopping at [Your Store Name]! We strive to ensure a satisfying experience, but if you are not completely happy with your purchase, we’re here to help.
Returns
• Physical Products: You have 30 days to return a physical item from the date of purchase. To be eligible for a return, the item must be unused and in the same condition you received it. It must also be in the original packaging.
• Digital/Downloadable Products: Due to the nature of digital goods, all sales of downloadable products are final and non-refundable. Please ensure the files are compatible with your software before purchasing.
Refunds
• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 3 to 5 business days.
Exchanges
We only replace physical items if they are defective or damaged. If you need to exchange it for the same item, please contact us at stu@iamstulittle.com
Shipping Returns
You will be responsible for paying for your own shipping costs for returning your physical item. Shipping costs are non-refundable.
Exceptions
Please note that downloadable products (such as digital files, software, or online courses) cannot be returned, exchanged, or refunded once downloaded, except in cases of defective files.
Need Help?
If you have any questions about our Returns and Refunds Policy, please contact us at stu@iamstulittle.com